Recover failed payments
with SMS.
Fully managed SMS recovery for Commerce7 wine clubs. We build it, run it, and monitor it — your team doesn't touch a thing. Book a pilot call to run it free for your next billing cycle.
vs. 31% for email
an SMS
from involuntary churn alone
Email alone isn't
recovering your members.
Commerce7 retries cards for 14 days and sends decline emails. The problem isn't the retry window, it's the channel. Industry data puts total wine club churn at 22.5% annually — and up to 40% of that is involuntary. For a 1,500-member club at $300 a shipment, that's over $40,000 walking out the door every cycle for a reason that had nothing to do with how much they love the wine.
| SMS | ||
|---|---|---|
| Open rate | ~31% | Up to 98% |
| Response time | 24+ hours | ~90 seconds |
| Delivery | Spam filters, buried inbox | Direct to lock screen |
| Works with C7? | Yes | Yes, runs alongside it |
Sources: Gartner / Klaviyo · CTIA / Podium
Without SMS recovery
Failed Payment Recovery.
Zero manual work.
Runs automatically in the background from the moment a payment fails. Your team doesn't configure, monitor, or touch anything.
Templates approved by you before anything goes live. Wording and tone are entirely your call.
After the pilot — the full platform
One shipment. Zero risk.
A free pilot covering Failed Payment Recovery. No setup fees, no lock-in, no obligation after the debrief.
What we ask of you
- Commerce7 App setup, guided, about 20 minutes
- One webhook in Commerce7, about 5 minutes
- A signed one-page pilot agreement
- A debrief after your first billing cycle
How it runs
Built around CASL and PIPEDA
from the ground up.
Every message is designed around Canada's Anti-Spam Legislation and PIPEDA, not bolted on after the fact. A full overview is available below for your team to review.
- Failed payment messages rely on existing implied consent from active club members. New signup flows require an explicit opt-in checkbox.
- Every message includes a working opt-out. Reply STOP is checked automatically before anything is sent.
- Member data is used only to power these messages and is handled in line with PIPEDA.